WP Ticket provides support agent specific dashboard in agent pages. The charts are drawn based on the tickets assigned to an agent and offers insig...
Customers tend to create duplicate or dependent support tickets. Dependent tickets are the ones where a ticket resolution is dependent on another t...
Software Issue Manager Enterprise comes with very powerful Analytics component. Analytics component can be used to make calculations to find out ke...
Software Issue Manager allows customization of issue, project or member search or entry forms from the plugin settings page. ********** Here is wh...
Software Issue Manager comes with many powerful sidebar widgets to keep everyone updated on project and issue resolution progress....
Software Issue Manager Incoming email allows getting project issues through emails and opens up another channel with project members to communicate...
Software Issue Manager allows many ways to categorize and group. Organizing project, member and issue information helps you find what is important ...
Software Issue Manager Enterprise comes with Member and Project dashboards. Member dashboards provide insight on how a particular member is working...
WP Ticket offers many powerful customization options and tools from its plugin settings. In most cases, you can customize it without making changes...
WP Ticket Pro and Enterprise editions come with powerful frontend advanced and basic search forms. Search forms can be used by support teams and cu...