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Expand what your employees can do with a few clicks
Employee Spotlight Pro WordPress Plugin allows expansion of built-in employee and employee manager roles from the plugin settings. For example, you...
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How to use Analytics component to create powerful custom reports
Software Issue Manager Enterprise comes with very powerful Analytics component. Analytics component can be used to make calculations to find out ke...
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WP Ticket Enterprise helps you relate support tickets to each other
Customers tend to create duplicate or dependent support tickets. Dependent tickets are the ones where a ticket resolution is dependent on another t...
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Support Agent specific dashboards to track performance and workload
WP Ticket provides support agent specific dashboard in agent pages. The charts are drawn based on the tickets assigned to an agent and offers insig...
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Ticket and Agent summary pages to find information faster
WP Ticket provides stacked and datagrid summary pages for tickets to help support team as well as customers to find what is important and relevant ...
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Member and Project dashboards
Software Issue Manager Enterprise comes with Member and Project dashboards. Member dashboards provide insight on how a particular member is working...
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Categorize and group projects, members and issues
Software Issue Manager allows many ways to categorize and group. Organizing project, member and issue information helps you find what is important ...
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Accept project issues and comments from incoming email
Software Issue Manager Incoming email allows getting project issues through emails and opens up another channel with project members to communicate...
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Widgets to power up your software development site sidebars
Software Issue Manager comes with many powerful sidebar widgets to keep everyone updated on project and issue resolution progress....
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Customize any issue, project or member search or entry form to your needs
Software Issue Manager allows customization of issue, project or member search or entry forms from the plugin settings page.********** Here is wh...
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Keep everyone posted with custom customer and administrator notifications
WP Ticket allows you to send notification emails to your customers and your staff to keep everyone posted on changes to tickets....
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Categorize and tags support tickets for better searches
WP Ticket allows to categorize and tag support tickets by priority, status, SLA, topics and more to let your team and customers find them faster. O...
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Custom support ticket commenting system with private comment option
WP Ticket Pro and Enterprise additions come with private commenting system for support tickets. Support ticket comments do not get mixed up other W...
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Powerful search forms to find exactly what you are looking for
WP Ticket Pro and Enterprise editions come with powerful frontend advanced and basic search forms. Search forms can be used by support teams and cu...
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WP Ticket offers powerful customization options and tools
WP Ticket offers many powerful customization options and tools from its plugin settings. In most cases, you can customize it without making changes...
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Attach files to your support ticket to help customers faster
WP Ticket allows file attachments from WordPress dashboard to support tickets....
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